My new blog present here.

Featured Post

Insights into Sitecore Search: A Definitive Introduction

A key component of digital experience management is effective information retrieval. A simplified approach is required for websites, applications, and platforms containing a lot of material so that consumers can easily get the data they require. This need is met by Sitecore, a well-known name in the field of digital experience platforms (DXPs), which provides powerful and comprehensive search functionality. We will travel into the realm of Sitecore Search in this article, learning about its capabilities, architecture , and the enormous value it offers both developers and end users. Introduction to Sitecore Search    A headless content discovery platform powered by AI , Sitecore Search enables you to build predictive and custom search experiences across various content sources. To extract and index you
Post a Comment

Sitecore Error Troubleshooting: Troubleshooting Sitecore Email Experience(EXM) Email Campaign Message Preview and Test email not being send

Sitecore Error Troubleshooting: Troubleshooting Sitecore Email Experience(EXM) Email Campaign Message Preview and Test email not being send

 The Sitecore Email Experience Manager (EXM) guides you through the process of creating and sending your email campaigns.
To use Sitecore Email Experience(EXM) Email Campaign, after setting up the SMTP, I tried to create the Email Campaign but getting following errors:


1. Not able to see the Message Preview in the Message tab and getting the error in the Front End/Screen as The selected page could not be displayed:

To troubleshoot the issue, I checked the EXM log file at web root for Sitecore site: C:\inetpub\wwwroot\sc902.1.com\App_Data\logs\ Exm.log.XXXXX.XXX.txt and found below mentioned error:


I was getting exception as Sitecore.EmailCampaign.Model.Web.Exceptions.NonCriticalException.

2. Not able to receive the test email even the SMTP settings was working fine and its showing the success message on screen.

To cross check, I verified the EXM log file at web root: C:\inetpub\wwwroot\sc902.1.com\App_Data\logs\ Exm.log.XXXXX.XXX.txt and found below mentioned error:


In the above error details, 502 bad gateway error for System.Net.HttpWebRequest.GetResponse  and also 'CPUAvgPerformance' error was coming with download email template using  DownloadString method:http://192.20.96.44/?sc_itemid=%7B899A10F7-89D3-48A6-8D7D-63A350B7E7DB%7D&sc_lang=en&sc_device=%7BFE5D7FDF-89C0-4D99-9AA3-B5FBD009C9F3%7D&ec_database=master&ec_id=14532115AEB24E4481A2108DB1BCD512&ec_message_id=53A6EF153B84427ABC08003458A76091, due to this email email was not getting delivered.

For any preview, Sitecore EXM module will use the site url and after that it will append item id with database which showcase the email preview to user. But here instead of site host name, it was taking the IP address like http://192.20.96.44, due to this email template preview was not showing on the screen.

I verified and found that I earlier added the binding using the IP address 192.20.96.44 in IIS: due to this the IP being used instead of HOST name and message preview was not working



After removing the IP address, message preview started working:


It means that, if you add binding with the IP address, then instead of taking default localhost binding 127.0.0.1 sc902.1.com, it will take binding which added in the IIS.

Comments

Post a Comment

Popular posts from this blog

Sitecore GraphQL Queries

Image
This article will provide the details about Sitecore GraphQL queries usage and how it will be useful in creating Sitecore projects especially Sitecore JSS projects. The topics covered under this Sitecore GraphQL article are: •    Overview of Sitecore GraphQL (GQL) •    Setup GraphQL (GQL) in Sitecore •    Usage of Sitecore GraphQL (GQL) in Sitecore JSS •    GraphQL (GQL) Queries Usage         o   Get an item by path and show field id and name       o   Return the name and value from all fields       o   Get the values of Treelist or Multilist field type       o   Get the template field details with values of current item       o   Get the field values using Aliases       o   Return a specific field with Alias       o   Get Child Items using GraphQL       o   Get specific Child Items using GraphQL and alias       o   Get multi-level children details       o   Get repeated fields using Fragments       o   Get list of all languages       o   Sitecore GraphQL Search - using Search quer
Read more

Configuring Sitecore Next.js Headless SXA Multisite App in a Sitecore Container

Image
Leading digital experience platform Sitecore offers strong capabilities for developing reliable websites and applications. The headless CMS and Jamstack architecture trends have been very popular in recent years. Sitecore provides Headless SXA (Sitecore Experience Accelerator) as a solution to decouple the front-end presentation layer from the content management capabilities since it recognizes the value of headless capabilities. In this article, we will guide you through the process of configuring a Sitecore Next.js multisite app and integrating it with Headless SXA in a Sitecore container. This setup allows you to leverage the benefits of Next.js, a popular React framework for server-side rendering, and the flexibility of Headless SXA for managing and delivering content. Table of Contents Step 1: Set Up the Sitecore Container Step 2: Add support for Sitecore SXA in Sitecore Headless Container setup St
Read more

Sitecore Experience Manager Cloud (XM Cloud) Building blocks

Image
Sitecore Experience Manager Cloud, or XM Cloud is a game-changing force in the field of digital experience management in the age of cloud computing. We must identify the fundamental components that make up this cutting-edge platform in order to fully appreciate its capabilities. Join us as we dissect the fundamental elements that make up the Sitecore Experience Manager Cloud (or XM Cloud) architecture and investigate how they work together to produce a dynamic, scalable, and customized digital experience environment. Sitecore XM Cloud Overview    The SaaS enterprise-ready , cloud-native CMS from Sitecore called the Experience Manager Cloud (XM Cloud) allows for the creation of content only once and delivers it to every channel for exceptional client experiences. Developers and marketers can quickly an
Read more